Consumer Protection Act Article 18

Where traders entering contract by distance sales or door-to-door sales with consumers, traders shall provide consumers the following information clearly and conspicuously in writing:1. The name of the traders, representatives, firms or place of business, phone number or email and contact information which consumers can get rapid and effective communication.2. The contents, prices, payment dates, payment methods, delivery dates and method of delivery.3. The period and procedure for consumers to exercise the right to rescind in accordance with Article 19.4. The right to rescind, prescribed in the first paragraph of Article 19, cannot be exercised upon the application of provisions prescribed in accordance with the second paragraph of Article 19.5. Consumer complaint handling procedure.6. Any other matters proclaimed by the competent authorities.Distance sales made via the Internet shall provide consumer with recoverable and savable information in electronic format.