Consumer Protection Act Article 11
The terms and conditions adopted in the standard contracts shall be conformed to the principles of equality and reciprocity.Where there is any ambiguity in the wording of the standard terms and conditions, interpretations shall be made in favor of consumer.
中文原文 消費者保護法第11條
企業經營者在定型化契約中所用之條款，應本平等互惠之原則。
定型化契約條款如有疑義時，應為有利於消費者之解釋。
定型化契約條款如有疑義時，應為有利於消費者之解釋。